Shipping policy
Shipping Policy
Last updated: August 16, 2026
Thank you for choosing Artist Saver™. This Shipping Policy explains how orders placed through ArtistSaver.com are processed, shipped, tracked, delivered, and handled if a shipping problem occurs.
ArtistSaver.com is operated by Halico Art, LLC.
Order Processing
Orders are processed after payment has been successfully completed and the product is available for fulfillment.
Processing times may vary based on inventory availability, order volume, weekends, holidays, fulfillment operations, and other circumstances.
Any estimated fulfillment or shipping timeframe shown on the product page, during checkout, or in your order confirmation represents our best estimate at the time of purchase.
You will receive a shipping confirmation email when your order has been fulfilled and transferred for shipment.
Shipping Rates
Available shipping methods and shipping charges are displayed or disclosed before you complete your purchase.
Artist Saver launch pricing currently includes the following shipping structure:
• Founding Painter Preorder — First 250 orders: $84.95 with FREE shipping and handling
• Launch Release — Next 250 orders: $99.95 plus $12.95 shipping and handling
• Post Launch Price: $119.95 plus $12.95 shipping and handling
These prices and shipping terms apply only while the applicable launch tier is available. The price and shipping terms shown at the time your eligible order is placed will govern that order.
Shipping rates or promotional shipping offers may change for future orders based on package size, weight, carrier rates, destination, fulfillment costs, or other business conditions.
Delivery Estimates
Estimated delivery dates and transit times shown during checkout, on the product page, or in shipping notifications are estimates unless expressly stated otherwise.
Carrier transit time begins after your order has been processed and transferred to the shipping carrier.
Delivery may be affected by circumstances outside our reasonable control, including carrier delays, severe weather, transportation disruptions, holidays, natural disasters, customs processing, or incorrect delivery information.
Founding Painter Preorders, Launch Orders, Backorders, and Advance Purchases
Artist Saver products may be offered for preorder, advance purchase, or backorder before inventory is immediately available for shipment.
The Founding Painter preorder is a limited early adopter offer available to the first 250 eligible orders. Founding Painter preorders are paid in full at the time of purchase and include free shipping and handling.
Founding Painter preorders are final sale for change of mind. They cannot be canceled, returned, or refunded because the customer changes their mind, no longer wants the product, or decides not to wait for fulfillment, except where a cancellation, refund, or other remedy is required by applicable law.
When a product is offered for preorder, advance purchase, or backorder, we will provide an estimated availability or shipping timeframe when reasonably possible.
Manufacturing schedules, quality inspections, international freight, transportation, customs processing, inventory arrival, fulfillment operations, and carrier delays may affect estimated shipment dates.
If we are unable to ship within a promised or legally applicable timeframe, we will provide notice and any delay, cancellation, or refund options required by applicable law.
Shipping Delays
We make reasonable efforts to ship orders within the timeframe communicated at the time of purchase.
If we determine that we cannot ship an order within a previously communicated timeframe, we may provide a revised estimated shipment date and request consent to the delay when required.
Where applicable law requires a customer to be given the option to cancel a delayed order and receive a refund, that option will be provided.
Tracking Information
When tracking is available, your shipping confirmation email will include a tracking number or tracking link.
Tracking information may take time to update after the carrier first receives or scans the package.
Customers are responsible for monitoring tracking information and providing a safe and accessible delivery location.
Shipping Addresses
Please review your shipping address carefully before completing checkout.
Customers are responsible for providing a complete and accurate delivery address.
If you notice an address error after placing an order, contact us as soon as possible at support@artistsaver.com.
We will make reasonable efforts to update the address before shipment, but we cannot guarantee that an address can be changed once fulfillment has begun or the package has been transferred to a carrier.
Additional shipping charges resulting from an incorrect or incomplete address may be the responsibility of the customer where permitted.
Lost, Missing, or Delayed Packages
If your tracking information has not updated for an extended period or you believe your shipment may be lost, contact us at support@artistsaver.com.
We will review the available shipment information and, when appropriate, work with the fulfillment provider or shipping carrier to determine the package status.
If tracking shows a package as delivered but you cannot locate it, please first check:
• The delivery area around your property
• With other members of your household
• With neighbors when appropriate
• With your building manager, front desk, or mailroom
• The carrier's tracking information and delivery notes
If the package still cannot be located, contact us so we can review the situation and determine the appropriate next steps.
Damaged Shipments and Replacement Protection
If your Artist Saver arrives with shipping damage, contact us at support@artistsaver.com as soon as reasonably possible.
Please include:
• Your order number
• Your name and email address
• A description of the damage
• Clear photographs of the product
• Photographs of the shipping carton and packaging when available
Please retain the damaged product and original packaging until we have reviewed the issue. The fulfillment provider or shipping carrier may require photographs, packaging, or other information to process a damage claim.
For Founding Painter orders, if shipping damage to the package or product makes Artist Saver unusable or prevents it from functioning as intended, an approved claim will receive a replacement at no additional cost.
Cosmetic damage to the external shipping carton alone does not qualify for replacement when the Artist Saver product itself remains undamaged and fully functional.
Damage claims, replacements, defective products, and other remedies are also governed by our Return and Refund Policy and applicable law.
Returns
Do not mail an Artist Saver product to the Halico Art, LLC business address unless we specifically instruct you to do so.
Approved returns, when permitted under the applicable Return and Refund Policy, must be sent to the return location provided with your return authorization.
Because orders may be fulfilled through a third party fulfillment provider, the return address may be different from the Halico Art, LLC business address shown on ArtistSaver.com.
Before returning any product, contact:
We will provide the appropriate return instructions and, when applicable, the correct return address.
Products returned without authorization or sent to an incorrect address may experience delays in processing.
Founding Painter preorders are final sale for change of mind and are not eligible for standard returns or refunds, except where required by applicable law. Approved damage or nonfunctional product claims will be handled through replacement as described above.
Return Shipping
Responsibility for return shipping costs depends on the reason for the return and the terms of our Return and Refund Policy.
If we provide a prepaid return label, use that label and follow the return instructions provided.
Do not independently send a return to a warehouse, fulfillment center, manufacturer, or other address unless we have provided that address as part of the return authorization.
International Shipping
Shipping availability is determined by the destinations currently enabled during checkout.
If ArtistSaver.com does not provide a shipping option for your destination, we are not currently able to complete shipment to that destination through the website.
International shipments, when offered, may be subject to customs requirements, duties, taxes, brokerage charges, or other fees imposed by the destination country.
Unless otherwise stated during checkout, those charges are the responsibility of the recipient.
International delivery times may also be affected by customs processing and local carrier operations.
Order Changes and Cancellations
If you need to change or cancel a standard order before it ships, contact support@artistsaver.com as soon as possible.
We will make reasonable efforts to accommodate the request, but we cannot guarantee changes or cancellations after fulfillment has begun.
Founding Painter preorders are final sale for change of mind and cannot be voluntarily canceled once placed, except where cancellation or refund rights are required by applicable law.
Approved cancellations and refunds for other eligible orders are handled according to our Return and Refund Policy.
Refused and Undeliverable Shipments
If a shipment is refused, returned as undeliverable, or returned because of an incorrect or incomplete address, we will review the circumstances after the product is returned to the fulfillment location.
Additional shipping charges may apply if the order must be shipped again.
Refusing delivery of a Founding Painter order does not convert the order into an eligible change of mind return or refund.
Any refund or replacement associated with a returned shipment will be handled according to our Return and Refund Policy and applicable legal requirements.
Fulfillment
Artist Saver orders may be packed, shipped, and processed through third party fulfillment providers working on behalf of Halico Art, LLC.
These providers may handle inventory storage, order fulfillment, shipping, return receipt, and related logistics.
Customer service questions regarding an Artist Saver order should still be directed to:
Changes to This Shipping Policy
We may update this Shipping Policy as our fulfillment providers, carriers, shipping methods, destinations, rates, launch tiers, or business operations change.
The current version will be posted on ArtistSaver.com with the updated revision date.
Contact Us
For questions about shipping, tracking, damaged shipments, returns, or an existing order, contact:
Halico Art, LLC
Artist Saver
1621 Central Ave., #9960
Cheyenne, WY 82001
United States
Email: support@artistsaver.com
Website: ArtistSaver.com